Legal · Digital Uncovered
Cancellation and Refund Policy
Last updated: March 2026
At Digital Uncovered, we are dedicated to delivering top-notch experiences for marketers attending our in-person events. We understand that plans can change unexpectedly.
Cancellation by Attendee
•Timeline: Please notify us at least 15 days before the event start date.
•Full refund: Cancellations made within this timeframe will receive a full refund, minus any applicable processing fees.
•Late cancellations: Cancellations made after the 15-day window may be subject to a partial refund or no refund depending on the circumstances. Get in touch directly to discuss your situation.
Cancellation by Digital Uncovered
•In rare cases where we must cancel an event due to unforeseen circumstances or insufficient registrations, registered attendees will receive a full refund of their registration fees.
•We will make every effort to notify attendees promptly via email and/or phone if an event cancellation occurs.
Merchandise and Materials
•All merchandise and materials purchased through our website are non-refundable unless they arrive damaged or defective.
•If you receive damaged or defective merchandise, reach out to us within 15 days of receiving your order to arrange for a return or exchange.
Digital Products
•Digital products such as e-books or online courses are non-refundable once purchased.
•If you encounter any difficulties accessing or downloading your digital product, contact our customer support team for assistance.
Contact Us
Got questions about our cancellation and refund policy? We are here to help.
Contact form: digitaluncovered.com/contact
Policy Updates
Digital Uncovered reserves the right to revise or update this policy at any time without prior notice. We encourage you to review this page periodically.
By registering for our events or making a purchase through our website, you acknowledge that you have read, understood, and agree to comply with the terms outlined in this policy.