Cancellation and Refund Policy
At Digital Uncovered, we’re dedicated to delivering top-notch experiences for marketers attending our in-person events. However, we understand that plans can change unexpectedly. Here’s what you need to know about cancellations and refunds:
Cancellations and Refunds
Some of the most frequently asked questions about cancellations and refunds.
Cancellation by Attendee:
- If you need to cancel your registration, please notify us at least 15 days before the event start date.
- Cancellations made within this timeframe will receive a full refund, minus any applicable processing fees.
- Cancellations made after this period may be subject to a partial refund or no refund, depending on the circumstances. Get in touch with us directly to discuss your situation.
Cancellation by Digital Uncovered:
- In rare cases where we must cancel an event due to unforeseen circumstances or insufficient registrations, registered attendees will receive a full refund of their registration fees.
- We’ll make every effort to notify attendees promptly via email and/or phone if an event cancellation occurs.
Merchandise and Materials:
- All merchandise and materials purchased through our website are non-refundable unless they arrive damaged or defective.
- If you receive damaged or defective merchandise, reach out to us within 15 days of receiving your order to arrange for a return or exchange.
Digital Products:
- Digital products, such as e-books or online courses, are non-refundable once purchased.
- Should you encounter any difficulties accessing or downloading your digital product, contact our customer support team for assistance.
Got questions or concerns about our cancellation and refund policy? Don’t hesitate to get in touch. Our customer support team is here to help at [email protected]
Contact Address:
Digital Uncovered, 204, Sanjeevini Vaibhav, AK Gopalan Colony Road, Ambedkar Nagar, Channsandra, Bangalore 560066
Policy Updates:
Digital Uncovered reserves the right to revise or update this cancellation and refund policy at any time without prior notice. We encourage you to review this page periodically for any changes.
By registering for our events or making a purchase through our website, you acknowledge that you’ve read, understood, and agree to comply with the terms outlined in this policy.
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